Role Of Digital Identity Verification In The Telecommunication Industry

04 Feb 2021

The world of digitalisation has expanded, and telecommunication is leading it. And thanks to the telecom industry, people are now connected, and online businesses are flourishing. Even with all their advantages telecom services have their challenges usually in the form of frauds, hackers and identity thieves.

Telecommunication services cover and serve various sectors, so it is crucial to make it safe. This is what identity verification does. It plays an important role in minimising the risk by verifying the true identity of a person.

How does digital identity verification make telecommunication services safe?

Digital identity verification helps the companies in authenticating the identity of its users. An effective identity verification system eliminates the risk of frauds, especially identity theft. Let's have a look at how digital identity verification does it.

Digital KYC or e-KYC

Know your customer, aka KYC, is the process done during the time of customer onboarding, to verify the customer's identity. KYC compliance takes the help of real-time biometric facial recognition and authentic identification documentation to validate customers' identity. This creates a secure ground for both companies and customers. To get this done, you can either go in-person or use Digital KYC or e-KYC services offered by several companies. This may need some important identification documents as well as biometrics.

For online payments

Online payment methods have made transactions very easy. Money can be transferred and received with just some clicks, but if you are not careful, you may end up losing your money or credible information to identity theft or credit/debit card frauds. Many companies use passwords and knowledge- based-authentication techniques (KBA) for authentication; you can also use ID verification and facial scans. Any problem of payment fraud can be solved using mobile or Digital KYC.

For mobile e-sims

When you are in the telecom service sector, it is crucial to know who you are providing your services. Hackers, frauds and sometimes criminals get hold of devices to perform unlawful activities. You need to ensure that your services are getting to the right people; this is where identity verification comes into play. Online ID verification uses documents verification and facial recognition to authenticate a customer's identity. What happens in this is - the customer needs to upload a selfie and required documents for authentication. With the use of scanning software, you can easily verify someone's identity.

For logging in

To get access to any information, user id and password are usually used, or some other personal questions about customers are asked. But, in some cases where the information is personal or sensitive, more advanced identity verification techniques can be used. Biometrics and face scans can be used to log in or to unlock accounts. This is practical for both customers and businesses.

After reading this if you're considering using ID verification and looking for someone to do it, then you're at the right place.

Assurascan, a leading company in scanning technology operating in 130 countries, provides online identity verification, E-KYC, and digital user onboarding with AI.

We offer seamless customer onboarding by using a Passport, ID Card, and Driving License scanner with 3D selfie technology. You can even verify and authenticate your customer remotely in real-time. So, what are you waiting for? Visit us now and avail a 30-day free trial!