Making Connectivity & Establishing Trust with a New Breed of Online Customers

07 Jul 2020

With a huge number of individuals compelled to rehearse social removing by separating themselves inside, numerous organizations are encountering quick client relocation from disconnected to online stages. While huge numbers of those hurrying on the web are actually shrewd, without a doubt, a fragment will locate the advanced condition overpowering and confusing.

Consider the tremendous number of senior residents that currently wind up cut off from relatives, and frightful of going out in the open because of the possible introduction to the infection. They'll have to utilize the web to direct all way of errands, for example, the conveyance of staple goods too routine financial exchanges. We'll likewise likely observe a surge of people that used to depend on physical branches to direct business who currently face no other decision yet to lead business on the web.

To help those with constrained online experience build up digital characters, organizations should distinguish approaches to smooth out their onboarding and reauthentication procedures to find and pass authentic clients. Here are three inquiries to pose to set up your organization for the convergence of online amateurs and under-associated clients.

Could your present technology convey in this environment? Personality check frameworks are unquestionably getting pressure tried at this moment – demonstrated and solidified frameworks with straightforward outcomes that convey character knowledge back to organizations will be including some hidden costs. Frameworks that can play out a "virtual handshake" to invite new online clients can help quiet on edge people and make trust-based connections that assemble devotion. Could your present personality confirmation apparatus ideally balance the requirement for erosion and comfort?

It is safe to say that you are set up for an expansion in thin record clients? Clients that once depended on physical branches that permitted them to give elective types of personality to encourage an exchange may now begin seeming on the web. Younger grown-ups as well as different portions of clients, for example, those new to the nation and as of late separated from should be found and checked without superfluous grating. Does your present way to deal with confirming personalities permit you to find those with constrained character-related records?

Could your client contact focus handle a surge in calls? As online record creation and exchanges develop, numerous organizations will encounter a comparing increment in calls got by their client contact focuses. Those calls will incorporate both real clients and those from fraudsters. Could your clients self-confirm in the IVR framework? Does your framework empower latent validation, sustained portable one-time connects, versatile ID examining and portable transporter information took care of knowledge to abbreviate hold times? Do your call community representatives have the apparatuses and preparing to help new clients as they endeavour to set up their advanced ways of life just as battle endeavours by lawbreakers to participate in a social building?

Accura Scan, a pioneer in scanning technology is a perfect solution for the onboarding and KYC of the new customers. At Accura Technolabs, it is our mission to replace the manual KYC onboarding. You can check out more information about us here

Unlock the True Identity of Your Users with 3D Selfie Technology

A simple selfie will do your customer verification and authentication. Accurascan authentication is a new 3D technology for preventing identity theft. Our Authentication captures hundreds of images of people when they take a selfie video to verify themselves during high-risk online transactions. Creating a 3D identity map that can’t be spoofed.

Identity Card Scan

Identity Card Scan

100% OCR Accuracy. Scans the ID Card, Auto fill and Verifying the Document

Face Match

Face Match

Matching the User Selfie with the photo shown in the ID Card.

Liveness Check

Liveness Check

Was the person himself present while doing the transaction? or submitting KYC doucments? or while opening the account?

Liveness Check


Accura Scan Identity Verfication gives result immediately in Real Time. Know your Real Customers

Trusted By The World's Best

Commercial Bank of Dubai
Ahli United Bank
Ahli Bank
Bank Nizwa
Gulf Bank
NEC Payments
T Mobile
Decurtis Corporation
Jose De Mello

Accura Scan Digital ID Verification & KYC

Real Time ID & Identity Verification, Digital KYC, AML Verification, Certified Liveness Check, Face Biometrics and Document Authentication Service. Make your Online On-boarding & User authentication process risk-free with Accura Scan.

Try Accura Scan SDK or WEB API For Free

Use our Developer Dashboard to get a 15 days FREE TRIAL License & Web Api Secret Key. Access to Trial License Keys and GitHUB Repository. No credit card required.