In today’s fast-moving telecom landscape, customer onboarding needs to be instant, secure, and fully compliant. With rising expectations for seamless digital experiences and increasing threats of identity fraud, telecom operators across the GCC are investing wisely in smarter, AI-powered identity verification.
Accura Scan is proud to announce its recent partnership with Ooredoo Kuwait, one of the region’s leading telecom providers, to automate and strengthen the user registration process within their DMS application for new mobile SIM purchases.
The Challenge: Fast Onboarding with Strong Fraud Protection
SIM registration is a critical process in Kuwait, governed by strict regulatory requirements. Telecom providers must ensure that every new customer identity is verified accurately, while also preventing fraudulent document submissions, spoofing attempts, or forged IDs.
For Ooredoo Kuwait, the goal was clear:
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Deliver a smooth digital onboarding experience
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Automate document capture and verification
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Ensure high accuracy across multiple ID types
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Add strong fraud detection layers before OCR extraction
Accura Scan’s Two-Layer Verification Approach
To meet these requirements, Ooredoo Kuwait deployed Accura Scan’s advanced identity verification solutions, employing multiple checks ensuring only genuine documents reach the OCR stage.
Layer 1: ID/Document Validation
Before any data is extracted, the document must first pass through Accura Scan’s template matching check for validation.
This ensures that the uploaded document matches the correct structure, layout, and design of an approved ID type. It prevents errors caused by incorrect document uploads, unsupported formats& manipulated or tampered templates
This step guarantees that only valid Kuwait and GCC issued identity documents proceed further.
Layer 2: Document Liveness & ID Forgery Detection
Once template validation is complete, the document undergoes Accura Scan’s Document Liveness & ID Forgery Detection.
This advanced AI check confirms whether the document is physically real and not a spoof attempt using printed copies, screenshots, digital or photo overlays and fake document reproductions.
Beyond simple authenticity checks, this layer strengthens protection against sophisticated ID card tampering attempts, ensuring that digitally manipulated or altered documents are detected before data extraction begins.
This layer significantly reduces fraud risk and strengthens onboarding compliance.
High-Accuracy MRZ OCR for Kuwait & GCC Documents
After clearing both verification layers, Accura Scan’s MRZ OCR engine performs fast and accurate capture of identity data from a wide range of documents, including:
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Kuwait Civil ID &Resident ID Cards
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Bedouin ID Cards
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Passports and Visas
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Other GCC National IDs
The system delivers structured, reliable data instantly into Ooredoo’s registration process, reducing manual effort and improving customer experience.
Impact for Ooredoo Kuwait
With Accura Scan integrated into their DMS application, Ooredoo Kuwait has benefitted from
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Faster SIM onboarding and reduced registration time
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Improved accuracy and automation in ID data capture
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Enhanced fraud prevention with multi-layer validation
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Regulatory-ready identity verification at scale
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Seamless support for Kuwait and GCC document types
Driving the Future of Telecom Onboarding
This partnership marks another milestone in Accura Scan’s mission to enable secure, AI-driven digital onboarding across the Middle East. By combining template matching, document liveness detection, and MRZ OCR, Ooredoo Kuwait is now delivering a next-generation SIM registration experience that is both user-friendly and highly secure.
Accura Scan is proud to support telecom leaders like Ooredoo in building smarter, safer digital identity ecosystems.